Effective Date: June 2026

At ApexGrip, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our store or create an account with us.

🔍 Who We Are

Our website address is: https://apexgrip.co.uk

🛒 What Personal Data We Collect

When you register an account or purchase gear from our store, we collect the personal information you give us to fulfil your orders and manage your account.

Account Creation & Order Processing

To process your orders and keep you updated on your deliveries, we collect:

• Your name, billing address, and delivery address.

• Your email address (used to send order updates, invoices, and automated notifications).

• Your phone number.

• Technical logs, including your IP address when a password reset is requested.

🍪 Cookies

Because ApexGrip is an e-commerce shop, we use cookies to ensure your browsing and shopping experience runs smoothly.

• Account & Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.

• Persistent Sessions: When you log in, we set up several cookies to save your login info and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, these cookies are removed.

• Shopping Cart Cookies: WooCommerce uses cookies to track your cart contents while you browse the site so your items aren’t lost before checkout.

🔗 Embedded Content From Other Websites

Articles or product pages on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the third-party website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that specific website (such as YouTube or Instagram).

🤝 Who We Share Your Data With

We do not sell your data. We only share your information with essential third-party services that allow our shop to operate:

• Payment Gateways: To process your transactions securely via credit/debit card or alternative payment methods.

• Delivery & Courier Services: To print your shipping labels and deliver your gloves to your door.

• Security Logs: If you request a password reset, your IP address will be included in the reset email.

⏱️ How Long We Retain Your Data

For users who register on ApexGrip, we store the personal information provided in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We also retain transaction data (order history) for standard accounting and legal purposes in accordance with UK tax laws.

🛡️ What Rights You Have Over Your Data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, regulatory, or security purposes.

✉️ Contact Information

For any questions regarding this Privacy Policy or to request changes to your data, please contact our team at: contact@apexgrip.co.uk